Support

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Contact us at:
service@A1_charge.it

Support

In case of an emergency, our support is available 24/7
+39 02 11111111

FAQ

Click here for read our Frequently Asked Questions
Frequently Asked Questions

How to charge your vehicle on A1 Connect network

With payments

Activate a plug with QR code

Scan the QR code with your smartphone
Use your smartphone to scan the QR code on the screen of the charging station
Select the plug to be activated and pre-authorise payment
Select the plug to be activated on the web page and enter the required data. If you are registered, you can save your credit card info to speed up future payments.
Charge your vehicle
You can now plug and start charging your vehicle

Free of charge

Request a A1_charge card

Fill out the request form
Receive your card
We will send your personal A1_charge card
Charge your vehicle
Use the card to activate A1_charge's public charge stations